Abuse Handling Procedures

Netdorm, Inc. dba DnsExit.com is committed to maintaining a safe and secure domain registration environment. We take reports of abuse seriously and have implemented procedures for receipt, handling, and tracking of abuse reports.

How to Report Abuse

To report abuse (including spam, phishing, malware, trademark infringement, or other illegal activity), please send an email to:

Email: abuse@dnsexit.com

Or you may report abuse case by filling out our abuse form Abuse Reporting.

Our Process

  1. Each abuse report is logged and assigned a tracking ID.
  2. A compliance staff member reviews the report within 24 hours.
  3. We may request additional information from the reporter if needed.
  4. If abuse is confirmed, we take appropriate action (suspension, cancellation, or transfer lock).
  5. The reporter is notified of resolution, if appropriate.

We retain abuse records for a minimum of 2 years in accordance with ICANN requirements.